Getting StartedOfficial Guide

Dashboard & Analytics KPIs

Understanding your conversational pipeline, active leads, revenue growth, and AI response velocity.

Executive Command Center

Real-time analytics and operations command center

The Executive Dashboard is the central operational cockpit of OrbionAgents, uniting real-time messaging across WhatsApp, Instagram, and webchat to monitor customer sentiment, leads, and AI execution.

What is it? (What Data Is In It?): A real-time interface displaying channel status, 4 Bento KPI cards, monthly revenue charts, recent activity feeds, and AI insights.
Why is it there? (Purpose): To eliminate switching between Meta Business Manager, separate CRMs, and spreadsheets, giving teams immediate visibility into conversational operations.
Why use it? (Business Benefits): Delivers instant situational awareness in under 5 seconds with urgent human escalation alerts and 1-click navigation into key tools.
Executive Dashboard Full Overview
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Dashboard Console
Full panoramic view of the Executive Dashboard (/user/admin/dashboard)

AI Models Usage & WhatsApp Wallet Telemetry

Real-time consumption tracking for LLM tokens and Meta messaging funds

Live telemetry card monitoring remaining foundation model message allocations alongside prepaid Meta WhatsApp conversation credits in Indian Rupees (INR).

What is it? (What Data Is In It?): Displays active AI message balances across Claude, Llama, and GPT alongside prepaid WhatsApp Wallet funds with 1-click recharge.
Why is it there? (Purpose): To prevent unexpected chat drop-offs during campaigns by providing full transparency into token burn and Meta messaging rates.
Why use it? (Business Benefits): Prevents dropped chats with low-balance alerts, simplifies cost forecasting, and enables instant wallet recharges via Razorpay.
AI Models Usage & WhatsApp Wallet Card
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Credits & Wallet
AI Models token meter (99.9% Left) and WhatsApp messaging wallet balance (₹3,000)

Core Bento Performance Metrics

The 4 primary health indicators for your conversational pipeline

Four high-level executive cards calculate your sales momentum, pipeline volume, and responsiveness for the selected date period in real time:

What is it? (What Data Is In It?): Four core metrics: Total Revenue (closed chat sales), Active Leads (pipeline volume), Conversion Rate (%), and Avg. Response Time (< 1m).
Why is it there? (Purpose): To quantify conversational AI ROI, proving whether autonomous customer engagement drives revenue and prevents buyer drop-off.
Why use it? (Business Benefits): Eliminates lead leakage with sub-minute AI replies, attributes revenue to WhatsApp/Instagram, and tracks weekly sales velocity.
4 Bento Performance Metric Cards
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Core Bento Metrics
4 Bento KPI cards: Total Revenue (₹0), Active Leads (0), Conversion Rate (0.0%), Avg. Response Time (< 1m)

Real-Time Recent Activity Feed

Live chronological audit trail of workspace events

Streams every customer interaction, captured lead, AI qualification update, scheduled demo, and closed sale across all channels in real time.

What is it? (What Data Is In It?): A live audit log displaying customer messages, channel badges, automated lead qualification scores (e.g., HOT 88 pts), demo bookings, and closed deals.
Why is it there? (Purpose): To provide governance and audit oversight over autonomous agent executions, ensuring AI agents qualify inbound buyers accurately.
Why use it? (Business Benefits): Gives managers real-time visibility into customer sentiment, highlights high-value won deals, and enables 1-click transcript auditing.
Real-Time Recent Activity Feed Widget
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Audit Stream
Chronological activity audit: Inbound messages, lead captures, hot scoring (88 pts), and won deals (₹85,000)

AI Insights & Autonomous Recommendations

Autonomous suggestions and high-priority lead alerts

An intelligent heuristic recommendation engine that continuously analyzes customer conversations to prioritize hot prospects and alert human reps when manual intervention is required.

What is it? (What Data Is In It?): Three prioritized insight cards: Hot Leads Ready to Convert (buying intent), Human Attention Required (escalations), and AI Booked Meetings.
Why is it there? (Purpose): To transition sales teams from reactive scrolling to proactive closing, isolating conversations that require urgent human intervention.
Why use it? (Business Benefits): Helps reps close deals faster by targeting high-intent leads, prevents churn through instant escalation alerts, and tracks booked demos.
AI Insights & Recommendations Widget
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Intelligence Engine
Autonomous AI Insights: Hot Leads Ready to Convert, Human Attention Required, and AI Booked Meetings

Monthly Revenue Trajectory Chart

Year-over-year comparative revenue visualization

Visualizes your month-by-month revenue trajectory comparing the current year against the previous year. Hover over any data point on the chart to inspect exact monthly rupee figures.

What is it? (What Data Is In It?): A comparative chart displaying monthly closed revenue with distinct year-over-year curves and semester toggles (Jan–Jun / Jul–Dec).
Why is it there? (Purpose): To evaluate seasonality, long-term sales growth, and revenue velocity against historical annual performance.
Why use it? (Business Benefits): Enables owners to forecast quarterly targets, identify seasonal spikes, and verify if automations are growing annual revenue.
Monthly Revenue Comparative Spline Chart
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Revenue Analytics
Monthly comparative revenue line chart (2026 Neon Green vs 2025 Purple)

Top-Bar Status & 1-Click Quick Actions

System connectivity indicators and workflow shortcuts

Operational dock providing instant access to routine administrative actions and channel health telemetry without navigating nested menus.

What is it? (What Data Is In It?): Header connection status indicator and 4 quick actions: 'New workflow', 'Broadcast', 'Add Lead', and 'Connect Channel'.
Why is it there? (Purpose): To eliminate menu navigation friction, letting admins launch frequent operational workflows in a single click.
Why use it? (Business Benefits): Saves repetitive clicks and accelerates the launch of time-sensitive broadcast campaigns and automation flows.
Top-Bar Telemetry & Quick Action Buttons
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Operational Controls
Quick Action buttons: New workflow, Broadcast, Add Lead, and Connect Channel